Guest Service Internship (Front Office & Hotel Operations)

Niche Global · Kochi

Pay₹70,000–80,000a month, as listed

WhereKochiKerala

TypeInternship

Posted17 Oct6 days ago, via SimplyHired

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Skills they list23 named

Guest check-in and check-outHotel bookingRecord-keepingCustomer communicationCustomer serviceOperations coordinationGreeting customersClient enquiry handlingHotel and accommodation guest check-inClient record-keeping practicesMalayalamCross-departmental liaisonEnglishLocal language12th PassHotel and accommodation guest check-outClient servicesClient communication skillsCommunication skillsClient liaisonTeam coordinationReception managementReservation management

About this job

Position: Guest Service Internship
Duration: 6-Month Internship
Location: Thailand / France

Role Overview

The Guest Service Internship will support front office and hotel operations while developing expertise in guest relations, reservations, customer service, and hospitality management.

Key Responsibilities

Welcome and assist hotel guests

Support front desk and reception activities

Assist with guest check-in and check-out procedures

Handle guest inquiries professionally

Support reservation and room allocation activities

Coordinate with housekeeping and operations teams

Maintain service records and documentation

Deliver exceptional guest experiences

Skills Developed

Front office operations

Customer service excellence

Hospitality communication

Hotel room operations

Revenue and occupancy management fundamentals

Eligibility

Minimum 12th Pass

Basic English communication skills

Pleasant personality and strong interpersonal skills

Pay: ₹70,000.00 - ₹80,000.00 per month

Benefits

Food provided

Education

Higher Secondary(12th Pass) (Required)

Language

Malayalam (Required)

English (Required)

Work Location: In person

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