Inside Sales Representative – Customer Acquisition & Onboarding

Inside Sales Representative – Customer Acquisition & Onboarding

Company

Haven

Location

Noida, Uttar Pradesh (Work from Office)

Job Type

Full-time, Day Shift

Salary

₹15,000 per month (Fixed)

Working Days

5 days a week

Openings

2

Experience

0-2 years (freshers welcome)

Education

12th pass or above

Languages

Fluent Hindi, conversational English

About Haven

Haven is a conversation platform where people can talk to someone about anything: their day, their thoughts, or just a good conversation. People can also join Haven to earn from home by having conversations with users on the app. They choose their own hours and are paid for the time they spend in conversations.

As an early-stage startup, we are growing this network and need people who can help bring the right customers onto the platform.

About the Role

We are looking for a confident, persuasive and empathetic Inside Sales Representative to acquire and onboard new customers: women who join Haven to earn by having conversations from home.

You will call potential customers, explain the opportunity, address their concerns, guide them through sign-up and verification, and make sure they become active on the platform. This is more than making calls. You will build trust with strangers, understand their motivations and follow through until onboarding is complete.

Key Responsibilities

Make outbound calls to potential customers using lead lists provided by Haven

Introduce the opportunity clearly and generate genuine interest

Understand each customer’s background, availability and motivation before pitching

Answer questions about platform safety, privacy, verification, payments and the nature of conversations

Handle objections professionally, without pressure or misleading promises

Guide customers through sign-up and verification over calls or WhatsApp, including profile, voice introduction, identity verification and payment details

Follow up with customers until onboarding is complete

Support newly approved customers in starting their first conversations and resolve early barriers

Coordinate with the internal team on sign-up issues and verification delays

Maintain accurate daily records of calls, customer status and follow-ups in Google Sheets or the CRM

Share customer feedback and recurring objections with management, and suggest improvements to scripts and processes

Required Skills

Strong verbal communication and persuasion

Excellent spoken Hindi and comfortable conversational English

Ability to engage strangers and keep them interested on a call

Good listening skills and confidence in handling objections

Consistent follow-up and relationship management

Patience in guiding customers through digital sign-ups

Basic proficiency with smartphones, WhatsApp, and Google Sheets or Excel

Ability to work independently in a target-driven environment

Preferred Experience

Telecalling, inside sales, recruitment calling, customer support, admissions counselling, BPO or onboarding

Experience onboarding gig workers, field agents, service professionals, students or business partners

Knowledge of additional regional languages

Who Will Do Well Here

Someone who is comfortable talking to unfamiliar people, builds trust before pitching, understands the difference between addressing a concern and pressuring someone, and takes ownership of each customer from first call to activation.

What We Offer

Fixed monthly salary of ₹15,000 + Incentive

Structured training on the platform, sales pitch, objection handling and onboarding

Close work with the founding and product teams of an early-stage startup

Direct exposure to sales, marketplace operations and user acquisition

A chance to contribute ideas that improve the product and customer experience

Career growth, including potential progression to Team Lead – Inside Sales

Our Expectations

Haven is a trust-based platform. You will be expected to share accurate information about the platform, earnings and verification, never guarantee earnings, respect a customer’s decision to decline, and protect customer data.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person