Tele Caller Executive

JOB DESCRIPTION — SALES EXECUTIVE

Company

Healthvadi

Location

Noida

Employment

Full-time

Role Overview

We are looking for a target-oriented Sales Executive responsible for converting enquiries and prospective patients into clinic visits and paid wellness programs. The role involves lead follow-ups, patient coordination, explaining services, and maintaining accurate sales records.

Key Responsibilities

Contact prospective patients generated through Meta ads, calls, referrals, and other channels.

Understand the customer's concern and explain relevant Healthvadi services.

Schedule appointments and coordinate clinic visits.

Counsel prospective patients on available programs, therapy packages, pricing, and payment options.

Follow up with interested prospects and pending decisions.

Coordinate with doctors for clinical questions; do not independently diagnose or promise treatment outcomes.

Maintain lead status, follow-up dates, appointment records, and sales data in the CRM or prescribed sheet.

Build relationships with existing patients and identify appropriate repeat-service and referral opportunities.

Meet assigned targets for appointments, clinic visits, conversions, and revenue.

Submit daily sales reports to the team leader or management.

Candidate Requirements

Graduate preferred.

1–3 years of experience in sales, telecalling, counselling, or customer relationship management.

Healthcare, clinic, Ayurveda, or wellness sales experience preferred.

Good Hindi communication and basic English skills.

Comfortable with phone calls, follow-ups, negotiation, and closing sales.

Basic knowledge of Google Sheets/Excel and CRM tools.

Professional, persistent, organised, and target-oriented.

Performance Expectations

Lead contact and follow-up discipline.

Appointments booked and patients visiting the centre.

Conversion rate and revenue generated.

Accurate CRM records and timely reporting.

Ethical communication without misleading medical claims.

Application

Candidates should share their CV, relevant sales experience, current salary, and expected salary.

Pay

₹10,000.00 - ₹25,000.00 per month

Work Location

In person