Receptionist cum telecaller

Job Opening – Receptionist cum Telecaller

Company

HAtrip Planners

Job Location

South Delhi

Job Type

Full-Time

Job Description

HAtrip Planners is looking for a confident, friendly, and sales-oriented Receptionist cum Telecaller to handle customer enquiries and sell Goa tour packages, hotel bookings, and tourist activities.

Key Responsibilities

Handle incoming customer calls, WhatsApp enquiries, and travel-related queries.

Call potential customers and follow up on leads for Goa holiday packages.

Sell Goa tour packages, hotel stays, sightseeing tours, water sports, cruise parties, and other tourist activities.

Understand customer requirements, including travel dates, number of guests, budget, and preferences.

Share suitable package options, hotel details, itineraries, and pricing with customers.

Follow up with interested customers and convert enquiries into confirmed bookings.

Maintain customer details, lead records, and follow-up status.

Welcome walk-in visitors and handle basic reception and front-desk responsibilities.

Coordinate with the operations team for booking confirmations and guest requirements.

Achieve assigned sales targets and contribute to the company's revenue growth.

Required Skills & Qualifications

Good communication skills in Hindi and basic English.

Confident on phone calls and comfortable communicating with customers.

Basic computer knowledge, WhatsApp, and email handling.

Good convincing, negotiation, and customer-handling skills.

Positive attitude, willingness to learn, and a sales-oriented mindset.

Previous experience in telecalling, sales, hospitality, or travel is preferred. Freshers with good communication skills can also apply.

Salary & Benefits

Salary

As per experience and skills.

Incentives on successful bookings and sales performance.

Training and growth opportunities in the travel and tourism industry.

How to Apply

Interested candidates can contact HAtrip Planners to apply for this position.

Join HAtrip Planners and be a part of the exciting Goa travel and tourism industry!

Pay

₹15,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Internet reimbursement

Work Location

In person