Warehouse Supervisor

The Warehouse Supervisor is responsible for managing the day-to-day operations of an FMCG godown, including the receipt, storage, inventory management, order picking, dispatch, and distribution of goods. The role ensures accurate stock records, proper product handling, FIFO/FEFO compliance, timely dispatch, and efficient utilization of manpower and warehouse space.2. Key Roles and ResponsibilitiesA. Inward Operations (Goods Receiving)B. Inventory and Stock ManagementC. Outward and Dispatch OperationsD. Manpower ManagementE. Warehouse Housekeeping and SafetyF. Documentation and ReportingG. Returns and Damage Management3. Key Performance Indicators (KPIs)The Warehouse Supervisor's performance can be measured through the following:4. Qualifications and Experience5. Daily Activities of an FMCG Warehouse Supervisor6. Important Skills Required

Receive goods from factories, vendors, and company depots.

Verify quantities against invoices, delivery challans, and purchase orders.

Check product quality, batch numbers, manufacturing dates, expiry dates, and damaged stock.

Ensure proper unloading, counting, and stacking of goods.

Coordinate with the accounts, purchase, and quality teams to resolve discrepancies.

Maintain accurate physical stock and system inventory records.

Follow FIFO (First In, First Out) and FEFO (First Expiry, First Out) practices.

Monitor batch-wise and expiry-wise inventory.

Conduct daily stock checks and periodic cycle counts.

Investigate stock shortages, excess stock, damages, and inventory mismatches.

Maintain proper segregation of saleable, damaged, expired, and return goods.

Minimize stock losses, pilferage, and product expiry.

Ensure timely picking, packing, and dispatch of orders.

Verify dispatch quantities against sales orders, invoices, and delivery challans.

Ensure correct SKU, batch, quantity, and destination for every dispatch.

Coordinate with sales teams, transporters, and delivery personnel.

Ensure vehicles are loaded properly and dispatch documentation is complete.

Monitor pending orders, delivery schedules, and vehicle utilization.

Allocate daily duties to warehouse workers, loaders, pickers, and helpers.

Monitor staff attendance, productivity, and discipline.

Train employees in warehouse procedures, safety, and product handling.

Ensure optimum manpower utilization during loading and unloading.

Maintain cleanliness and proper arrangement of the godown.

Ensure safe stacking, proper pallet utilization, and clear movement pathways.

Follow fire safety, pest control, hygiene, and food safety requirements applicable to the products.

Prevent damage due to moisture, heat, leakage, mishandling, or improper storage.

Ensure compliance with company policies and safety standards.

Maintain GRN (Goods Receipt Note), stock transfer, dispatch, and return records.

Prepare daily inward, outward, stock, damage, and expiry reports.

Maintain records of physical stock verification and inventory adjustments.

Update transactions in ERP, SAP, WMS, or other inventory software.

Report stock discrepancies and operational issues to the Warehouse Manager.

Receive and inspect market returns, damaged goods, and expired products.

Maintain separate records and storage locations for non-saleable stock.

Coordinate with sales, accounts, and quality teams for returns and claims.

Ensure authorized disposal or return of damaged and expired goods.

Inventory accuracy

Difference between physical and system stock.

Dispatch accuracy

Correct SKU, batch, and quantity dispatched.

Order fulfillment

Timely processing of sales orders.

Damage and expiry control

Reduction in product losses.

FIFO/FEFO compliance

Proper stock rotation.

Productivity

Efficient utilization of manpower and warehouse space.

Documentation accuracy

Timely and error-free system entries.

Safety and housekeeping

Compliance with warehouse standards.

Graduate preferred; 12th pass or diploma may be acceptable depending on company requirements.

Typically 2–5 years of experience in warehouse or godown operations, preferably in FMCG distribution.

Knowledge of inventory management, stock reconciliation, and dispatch processes.

Working knowledge of MS Excel and ERP/SAP/WMS systems.

Good communication, coordination, problem-solving, and team management skills.

Check warehouse attendance and allocate manpower.

Review pending inward receipts and dispatch orders.

Verify stock availability and identify near-expiry products.

Supervise loading, unloading, picking, and dispatch.

Update inventory records and verify system transactions.

Conduct physical stock checks and investigate discrepancies.

Monitor damaged, expired, and returned products.

Ensure warehouse cleanliness, safety, and proper stacking.

Prepare and submit the daily warehouse performance report.

Inventory and stock control

FMCG product and batch management

FIFO/FEFO implementation

Warehouse documentation and reporting

Manpower handling and team leadership

MS Excel and ERP/SAP knowledge

Transporter and sales team coordination

Time management and problem-solving

Pay

₹19,000.00 - ₹22,000.00 per month

Work Location

In person