Front Office Trainee South Delhi

Job Description – Front Office Trainee

Hotel Saket 27, New Delhi

Department

Front Office

Position

Front Office Trainee

Job Type

Full-Time

Stipend

₹10,000 per month

Job Summary

We are looking for a well-groomed, enthusiastic, and customer-oriented Front Office Trainee to join our team at Hotel Saket 27. The trainee will assist the Front Office team in daily operations, guest handling, check-in and check-out procedures, and ensuring a smooth and pleasant guest experience.

Key Responsibilities

Assist with guest check-in and check-out procedures.

Welcome guests warmly and provide professional assistance.

Handle guest queries, requests, and complaints politely and efficiently.

Assist with room reservations, booking confirmations, and guest records.

Coordinate with Housekeeping, Food & Beverage, and other departments to meet guest requirements.

Maintain accurate guest information and front desk documentation.

Handle telephone calls, emails, and guest inquiries professionally.

Support billing procedures and payment-related coordination.

Maintain professional grooming, discipline, and courteous communication at all times.

Follow hotel policies, service standards, and operational procedures.

Eligibility Criteria

Freshers are welcome to apply.

Candidates pursuing or having completed a degree or diploma in Hotel Management or Hospitality Management will be preferred.

Good communication and interpersonal skills.

Basic computer knowledge.

Positive attitude, willingness to learn, and a guest-focused approach.

Ability to work in shifts, including weekends and holidays.

Skills Required

Communication and guest-handling skills.

Professional grooming and etiquette.

Teamwork and coordination.

Problem-solving and time management.

Attention to detail and willingness to learn.

Training & Benefits

Hands-on training in Front Office operations.

Exposure to hotel guest service standards and reservation procedures.

Practical experience in hospitality operations.

Monthly stipend of ₹10,000.

Meals provided during duty hours.

Location

Hotel Saket 27, New Delhi

Interested candidates can share their updated CV for consideration.

Pay

₹8,800.00 - ₹10,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Food provided

Paid sick time

Paid time off

Provident Fund

Work Location

In person