Jobs›Customer Manager, Chennai

Customer Experience Manager

A.P. Moller - Maersk · Chennai
Senior
PayPay not listed
WhereChennaiTamil Nadu
TypeFull time
Posted19 Oct8 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job

The Customer Experience Manager is responsible for leading and scaling contact center operations within the GSC, ensuring alignment with business strategy and delivering high-quality customer outcomes. The role drives operational performance, organizational capability, and customer experience strategy across CX teams, while enabling growth, efficiency, and continuous improvement. Key Responsibilities Lead and manage CX Contact Center operations, ensuring alignment with regional and global strat…

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