Jobs›Customer Service, Hubli

Customer Service Executive

Homeocare International · Hubli
Pay₹12,000–16,000a month, as listed
WhereHubliKarnataka
TypeFull time
Posted4 Oct31 days ago, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list4 named
Good Communication SkillsTelecalling - Customer ServiceTelecallingComputer knowledge
About this job
  • Service executive Roles and Responsibilities : · Greeting to the Patients before and After the calls · Handling customer queries, provide information about services · Should support daily operations of the clinic · Attending to the patients queries over the telephone and convert all queries into appointments (FE and references) · Schedule Appointments and coordinate with patients in polite way and should not harsh on calls · Should provide vital information requested by patients from time to time · Reference Collections from Existing Patients · Responsibilities for maintenance of Patients Appointments/Data · Follow up with Missed Appointments · Cold Calling the Database to maximize capacity utilization · Should Coordinate with Doctors / CROs regarding POT Should work individually; prioritize the urgency of multiple of requests

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