Telesales Executive
Key ResponsibilitiesMake outbound calls to potential and existing customers to promote products. Explain product features, benefits, pricing, and offers to customers. Generate leads and convert enquiries into sales orders. Follow up with interested customers to close sales. Maintain regular contact with customers and address their basic queries. Maintain records of calls, customer enquiries, follow-ups, and sales in the prescribed system. Coordinate with the sales and operations teams for order processing and customer support. Achieve daily, weekly, and monthly calling and sales targets. Collect customer feedback and share relevant market information with the reporting manager. Required Skills and QualificationsMinimum qualification: 12th pass; graduates will be preferred. Prior experience in telesales, telemarketing, or inside sales will be an advantage. Good verbal communication skills in Hindi; basic English communication is preferred. Ability to convince customers and handle objections professionally. Comfortable making a high volume of calls and following up consistently. Basic computer knowledge and familiarity with MS Excel or CRM software. Target-oriented approach with good listening and interpersonal skills.
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