Inside Sales Executive

Sales & Customer Support Representative We are looking for a proactive and customer-focused Sales & Customer Support Representative to manage customer enquiries, convert leads into sales, build long-term customer relationships, and ensure an exceptional customer experience. The ideal candidate should possess strong communication skills, a sales-oriented mindset, and the ability to identify upselling opportunities while maintaining high customer satisfaction. First 3 months will be training period in which candidate will be paid 15 k per month. Key Responsibilities Handle customer enquiries through phone calls, WhatsApp, email, and other communication channels. Understand customer requirements and recommend suitable products or services. Convert incoming leads into confirmed sales through effective communication and follow-up. Build and maintain strong customer relationships to encourage repeat business and referrals. Identify opportunities for upselling and cross-selling products or services. Conduct regular follow-ups with prospects and existing customers to maximize conversions and retention. Resolve customer concerns, complaints, and post-sales queries in a professional and timely manner. Maintain accurate records of customer interactions, sales activities, and follow-up status. Coordinate with internal teams to ensure smooth order processing and customer satisfaction. Achieve monthly sales and customer service targets. Gather customer feedback and share insights to improve products, services, and customer experience. Requirements Excellent communication skills in English and Hindi (additional languages are a plus). Previous experience in sales, customer support, telecalling, or customer relationship management is preferred. Strong interpersonal and relationship-building skills. Passion for sales and customer engagement. Self-motivated, target-driven, and result-oriented mindset. Ability to identify customer needs and recommend appropriate solutions. Strong problem-solving and negotiation skills. Professional, positive, and customer-centric attitude. Basic computer skills and familiarity with CRM tools are an advantage. Benefits Paid sick leave Paid time off Career growth and advancement opportunities Stable full-time employment Job Details Job Type: Full-time, Permanent Work Location: On-site / In-office Ability to commute/relocate: BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of experience in sales? What is your current salary package? During training period of 3 months you will be paid a stipend of Rs. 15k after which based on your performance package will be 4-5 L per annum. Do you agree? Language: Hindi (Required) English (Required) Work Location: In person