Customer Relationship Manager (CRM)

Job Title

CRM/ASSISTANT SALE MANAGER(LOGISTICS)

Location

Dwarka Sector 28, bamnoli

Department

Sales and Marketing

Reports To

Sales Manager / Director of Sales

Job Summary

We are seeking a dynamic and results-driven Logistics Sales Executive to join our team. The ideal candidate will have a proven track record in sales, preferably within the logistics, transportation, or supply chain industry. This role involves identifying new business opportunities, building and maintaining client relationships, and achieving sales targets to drive the growth of the company.

Key Responsibilities

Sales and Business Development

Identify and pursue new business opportunities through market research, networking, and cold calling.

Develop and implement sales strategies to achieve company sales targets and revenue objectives.

Prepare and deliver presentations to potential clients, showcasing the company's logistics solutions and services.

Client Relationship Management

Build and maintain strong, long-lasting customer relationships.

Understand client needs and requirements, and tailor logistics solutions accordingly.

Act as the main point of contact for clients, addressing their inquiries, concerns, and feedback promptly and professionally.

Sales Reporting and Forecasting

Maintain accurate records of sales activities, client interactions, and sales progress.

Prepare regular sales reports and forecasts for management review.

Analyse sales data to identify trends, opportunities, and areas for improvement.

Collaboration and Coordination

Work closely with the operations and customer service teams to ensure seamless delivery of logistics services.

Coordinate with internal departments to resolve any issues or challenges related to logistics operations.

Participate in team meetings and contribute to the overall sales strategy and planning.

Market Intelligence

Stay updated on industry trends, market conditions, and competitors' activities.

Provide insights and recommendations to management based on market analysis and customer feedback.

Qualifications

Bachelor’s degree in Business, Marketing, Logistics, or a related field.

Proven sales experience in the logistics, transportation, or supply chain industry.

Strong understanding of logistics and supply chain management principles.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and as part of a team.

Proficiency in using CRM software and MS Office Suite.

Strong analytical and problem-solving skills.

Ability to travel as needed.

Personal Attributes

Highly motivated and target-driven.

Strong organizational and time-management skills.

Ability to build and maintain strong relationships with clients.

Adaptable and able to thrive in a fast-paced environment.

If you have experience and interested for the same share your resume at rashmi@inext360.com

Job Type

Full-time

Pay

₹35,000.00 - ₹55,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Application Question(s)

How many years of experience you have in Freight Forwarding industry?

In which product you have excellence (Air/ Sea-Import/Export)?

What will be the Notice Period?

Experience

total work

2 years (Preferred)

Language

English (Preferred)

Work Location

In person