Jobs›Voice Process, Gurugram

voice process

outpace consulting · Gurugram
Pay₹27,000–32,000a year, as listed
WhereGurugramHaryana
TypeFull time
Posted16 Oct12 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list19 named
Customer records maintenanceRecord-keepingInbound customer enquiry call handlingPhone communicationCustomer serviceWriting skillsClient enquiry handlingInbound voiceEnglishMaster's degreeVoice-based call centre experienceBachelor's degreeClient servicesProviding product informationHindiClient communication skillsProfessional phone etiquetteCommunication skillsClient interaction via phone calls
About this job

International Voice Process Executive – Experienced

Company
Outpace Consulting
Job Location
Gurgaon, Haryana
Job Type
Full-time
Experience Required
Minimum 1 year of International BPO experience
Qualification
Graduate
Salary
Up to ₹4.50 LPA
Monthly In-Hand Salary
Approximately ₹27,000–₹32,000

Job Overview

Outpace Consulting is hiring experienced candidates for an International Voice Process role in the Consumer Electronics and Retail domain. We are looking for candidates with excellent English communication skills, customer-handling abilities, and prior experience in an international BPO environment.

Key Responsibilities

Handle inbound and outbound customer calls professionally.

Assist international customers with product-related queries and service requests.

Provide accurate information and effective solutions to customer concerns.

Maintain high standards of customer satisfaction and service quality.

Follow company policies, process guidelines, and performance targets.

Maintain professional communication and accurate customer records.

Eligibility Criteria

Graduate candidates only.

Minimum 1 year of International BPO experience is mandatory.

Strong verbal and written English communication skills.

Good customer-handling and problem-solving abilities.

Comfortable working in rotational shifts.

Willingness to work from the Gurgaon location.

Salary and Benefits

CTC
Up to ₹4.50 LPA.

Approximate monthly in-hand salary: ₹27,000–₹32,000.

Both-side cab facility or transport allowance, as applicable.

Opportunity to work in an international customer support process.

Walk-In Interview Details

Interview Venue

Outpace Consulting

C-29, 1st Floor, Sector 2, Noida, Uttar Pradesh

Reporting Time
10:30 AM
Interested candidates
Apply through Indeed or contact the recruiter for further details.

Note: Candidates must meet the graduation and international BPO experience requirements. Salary and transport benefits are subject to company policies and applicable eligibility criteria.

Pay
₹27,000.00 - ₹32,000.00 per year
Work Location
In person

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