Entry level job for freshers

Job description

Profile - Client Relationship Executive

Location - Gurgaon sector 48

Company- Script space journals Pvt ltd

Reporting to - Department Head

Profile Summary

The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.

Key Roles and Responsibilities

• Client Communication: Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction.
• Relationship Maintenance: Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience.
• Database Management: Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and efficient workflow.
• Timely Follow-ups: Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs.
• Negotiating with clients to secure the most attractive prices

Knowledge Skills

• Education: BSc, MSc, MBA, M pharma, research background is preferred.
• Experience: Fresher or Experience
• Excellent communication (written & verbal)
• Interpersonal and problem-solving skills

Job Types

Full-time, Permanent, Fresher

Pay

₹21,000.00 - ₹23,500.00 per month

Benefits

Provident Fund

Work Location

In person