Supervisor for logistics

Job Description

Job Summary

The B2C Mid-Mile Logistics Supervisor is responsible for supervising and managing hub-to-hub (line-haul) logistics operations, ensuring timely and accurate movement of shipments from fulfillment centers to last-mile hubs. The role involves coordinating with transporters, monitoring mid-mile fleet and line-haul vehicles, ensuring SLA compliance, and resolving operational issues to support seamless last-mile delivery.

Key Responsibilities

• Supervise mid-mile operations including hub-to-hub vehicle loading, dispatch, and unloading.

• Plan and monitor line-haul schedules, routes, and vehicle utilization to optimize transit time and cost.

• Ensure timely handover and receipt of shipments between origin and destination hubs.

• Track vehicle movements using GPS/transport software and address delays, diversions, or breakdowns.

• Verify shipment accuracy during handover (in-scan/out-scan, bag sealing, documentation).

• Monitor and manage shipment exceptions (shortages, damages, misroutes, or delays).

• Ensure compliance with SOPs, safety standards, and statutory requirements (RTO, permits, etc.).

• Supervise and train staff involved in mid-mile and hub-to-hub processes.

• Support last-mile teams by ensuring accurate and timely feeder dispatches.

Qualifications \& Skills

• Bachelor’s degree in any field.

• Minimum 2 years of experience in B2C logistics / mid-mile or line-haul operations (supervisory experience preferred).

• Strong understanding of hub-to-hub operations, transport management, and SLA adherence.

• Proficiency in logistics tracking tools, ERP/WMS, and MS Excel.

• Excellent problem-solving, decision-making, and coordination skills.

• Strong leadership and team management abilities.

• Knowledge of transport compliance, permits, and vehicle safety norms.

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Pay

₹15,000.00 - ₹19,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person