Domestic Fintech Process (Banking Process)
Sumeru Inc · Mumbai
Pay₹34,000–41,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted13 Oct27 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list13 named
Inbound customer enquiry call handlingSalesPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesClient communication skillsProfessional phone etiquetteCommunication skillsClient liaisonClient interaction via phone calls
About this job
Fintech Process – Banking
- Job Location
- Mumbai, Maharashtra
- Position
- Customer Support Executive – Fintech Process
Job Responsibilities
Handle customer calls related to banking and fintech services.
Resolve customer queries efficiently and provide quality support.
Maintain professional communication and ensure a positive customer experience.
Follow process guidelines and meet quality standards.
Eligibility Criteria
- Education
- Undergraduate or Graduate.
- Experience
- Minimum 1 year of documented sales experience.
- Sales Experience
- Any sales experience is acceptable.
- Communication
- English B2 level — excellent communication skills are required.
- Relocation
- Candidates must be willing to relocate to Mumbai.
Salary & Benefits
- Salary
- ₹41k CTC
Travel ticket provided.
7 days of hotel accommodation provided.
₹10,000 relocation bonus after completing 90 days.
Work Schedule
- Shift Timing
- 9:30 AM – 6:30 PM
- Working Days
- 6 days a week.
- Fixed Weekly Off
- Sunday.
- Pay
- ₹34,000.00 - ₹41,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
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