Assistant Manager F&B Sales
Hilton · Gurugram
PayPay not listed
WhereGurugramHaryana
TypeFull time
Posted17 Oct5 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list23 named
Counting the cash drawerEnd-of-shift balancingPetty cash handlingGuest relationsUpselling menu itemsOutbound telemarketingFood service inventory managementPayment collectionQuality assurancePhone canvassingSupply inventory managementStakeholder reportingCashing up (food service)Restaurant service quality monitoringPayment processing in food serviceOutbound voiceTelemarketingChefSuggestive sellingPOS systemsStatus reportingBalancing end-of-day transactionsEnd-of-day payment reconciliation
About this job
- To establish guest service standards which meet the needs of the target
market
and which are in line with the operating concept of the outlet.
- To continuously check that the guest service standards are
being maintained
.
- To share all recommendations and guest comments
to Chef
and Food and Beverage Manager within the shift.
- To have complete knowledge of all marketing programs and upselling opportunities
- To ensure correct procedures for stock and inventory control
- To conduct sales calls/blitz when required to promote the outlet.
- To follow up special requirements such as entertainment/promotions
- To prepare a monthly status report before the month end and to be submitted to the F&B Manager.
- To be able to assist the outlet chef in developing menu suggestions if required.
- To ensure that the float money is properly maintained and proper hand/take over to the next shift cashier is recorded in the register.
- To collect the reimbursement from the General Cashier
on a daily basis
with all types of denominations.
- To check and verify the cash collection, with the concerned reports, prepare the remittance envelope and drop at the end of the shift in the drop safe box, as per the set procedures.
- When the POS system is not working, to oversee all manual procedures
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