Student Support Executive
- Company
- Hranker Educational Solutions Pvt. Ltd.
- Location
- Gurugram, Haryana
- Work Mode
- Work From Office (Onsite)
- Experience
- Freshers to 1 year
Job Summary
We are looking for a Student Support Executive who can handle student queries, provide timely assistance, and ensure a smooth student experience. The ideal candidate should have good communication skills, basic computer knowledge, and be comfortable making 100–150 calls per day.
Key Responsibilities
Handle students’ queries over phone calls and provide accurate information and assistance.
Make 100–150 calls daily to students for support, follow-ups, and query resolution.
Help students with platform-related queries, login issues, test series, classes, and other services.
Maintain records of calls, student queries, and follow-ups using basic computer tools.
Escalate unresolved issues to the concerned team when required.
Ensure a positive student experience through polite and professional communication.
Required Skills
Fluent in Hindi with good verbal communication skills.
Basic computer knowledge, including MS Excel and data entry.
Comfortable making 100–150 calls per day.
Patient, polite, and capable of handling student queries effectively.
Good listening skills and a problem-solving attitude.
Freshers are welcome to apply.
Job Details
- Job Type
- Full-time
- Work Location
- Onsite, Gurugram
- Experience
- 0–1 year
If you enjoy interacting with people and helping students, we would love to hear from you!
- Pay
- ₹10,000.00 - ₹20,000.00 per month
- Work Location
- In person
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