Senior Project Manager | Luma

Our Why At Dotmatics

At Dotmatics, a Siemens company, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, SoftGenetics and Virscidian.

We have a vision for a new Lab of the Future that will change the future of scientific research.

We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making.

Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now.

Shaping the Future of Science At Dotmatics

Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live.

You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future.

We are Science Driven. We are Customer Centric. We are Better Together.

What do we need 

We are looking for a Senior Project Manager to manage large Scientific SaaS delivery & implementations projects, to ensure that our clients are reaching their desired outcomes and adopting our solutions. The structure of projects are like other enterprise deployments but centre around enabling Customers to use configured software within their business area of expertise.

You will be in a unique position to leverage your advanced  in-depth SaaS Implementation/delivery skills, processes management, and interpersonal skills across many clients, ranging from the top pharmaceutical companies in the world to the leading food providers, and start-ups focused on ultra-rare diseases. You will be an advocate of Dotmatics, engaging stakeholders ranging from bench scientists up to Senior Manager levels to effectively communicate Actions, Owners, Timelines, to balance risks and have the right conversations to protect, propose, and allow science to prosper.

In this role you will get to

Develop, plan and manage the implementation of challenging Customer projects across disparate organizations in line with the Dotmatics project lifecycle using agile methodologies and hybrid-agile approaches.

Lead full cycle project delivery for complex enterprise level SaaS software

Manage large technical & digital transformation programmes

Develop project objectives, by identifying requirements and barriers to projects, including cost, time, scope, and resources.

Lead resolutions of any customer or team problem related to their discipline/project.

Proactively identify problems that challenge our scale or business or customer direction.

Effectively communicate and support changes to adapt to challenges by taking accountability for the project’s success. This may require working across a number of different aspects, e.g. equipment, business processes, vendor management, technical implementation, deployment and training.

Ensure the project is compliant with relevant standards, regulatory requirements and contractual agreements while suggesting and coordinating  system improvements

Provide overall leadership to team leads and project staff both intra- and inter-company.

Advocate for Dotmatics’ interests by working closely with Services Consultants, Developers, Product Management, Leadership, Legal, Sales and other Customer Operations functions ensuring overall success of the project(s)

Prepare and present internal and external executive briefings, including recommendations for executive action

Manage of project expenditures, both capital and expense and partnering with finance to ensure timely and accurate service invoicing for projects

Lead the creation of proposals and estimates for Service Delivery projects from project extensions with existing customers to working on new proposals with Sales and Pre-Sales

We are looking for people who hold 10+ years experience in SaaS Enterprise implementation/delivery projects, hold a Project Management Certification such as PMP, and be a Certified Scrum Master (CSM), Professional Scrum Master (PSM) or equivalent. You will demonstrate experience in successfully setting up agile project deliveries and be able to demonstrate experience of managing SaaS configuration projects throughout their life cycle.

The Key Skills

Scrum Events

Organising and facilitating scrum events in the capacity of Scrum Master

Leading projects

Managing the delivery of SaaS enterprise configuration projects that may have significant risks

Leading Projects

Ability to manage projects for T1/Enterprise customers or multiple concurrent projects for T2 customers

Managing stakeholders

Engaging with senior stakeholders and customers to understand their needs and ensure their expectations are met

Building teams: Motivating, managing, and developing teams of globally dispersed people, consultants, and organizations globally disbursed teams, in a virtual setting

Change Management: : Advising, coaching and supporting customers through organisational change initiatives to aid software adoption and uptake