Reservations Executive

Interested Candidates may share their CV to joinus@vedicvillagehotels.in

WhatsApp

8714642710 / 8714642720

Key Responsibilities

• Handle room reservations through phone, email, OTA, and walk-ins
• Enter, update, and manage bookings in the hotel reservation system
• Provide information on room types, rates, offers, and hotel facilities
• Confirm bookings and send reservation details to guests
• Coordinate with Front Office, Sales, and Housekeeping for room availability
• Process cancellations, modifications, and no-shows
• Ensure correct billing details and guest preferences are recorded
• Upsell rooms and packages to maximize revenue
• Maintain reservation reports and daily booking records

Required Skills \& Qualifications

• Diploma or degree in Hotel Management or related field
• 1–3 years of experience in hotel reservations or front office
• Knowledge of hotel PMS (Opera, IDS, or similar systems)
• Good communication and customer service skills
• Attention to detail and accuracy
• Ability to work shifts and under pressure

Job Type

Full-time

Benefits

• Food provided
• Health insurance

Experience

• total work: 2 years (Preferred)

Work Location

In person