Reservation and sales

Job Title

Sales \& Reservation Executive

Company

Backwater Adventure Alleppey

Location

Alappuzha (Alleppey), Kerala

Job Type

Full-time

About Us

Backwater Adventure Alleppey is a water adventure activity provider offering exciting experiences in Alleppey, including kayaking, stand-up paddleboarding, speedboat rides, banana rides, and bumper rides. We aim to provide guests with memorable experiences through excellent customer service and well-organized bookings.

Job Description

We are looking for a proactive and customer-focused Sales \& Reservation Executive to manage customer inquiries, convert leads into bookings, coordinate reservations, and support the daily operations of our water adventure activities.

Key Responsibilities

• Handle customer inquiries through WhatsApp, phone calls, social media, and other platforms.
• Convert inquiries into confirmed bookings through effective communication and follow-ups.
• Explain activity packages, pricing, schedules, and safety guidelines to customers.
• Manage reservations, booking confirmations, advance payments, and customer records.
• Coordinate with the operations team to ensure smooth activity scheduling.
• Build relationships with travel agencies, hotels, resorts, and other business partners.
• Maintain daily booking reports and sales records.
• Provide excellent customer service before and after the activity.
• Promote packages and special offers to increase bookings and revenue.

Requirements

• Good communication skills in English and Malayalam.
• Basic computer skills and familiarity with WhatsApp, spreadsheets, and social media.
• Strong customer-handling, sales, and negotiation skills.
• Ability to follow up with leads and achieve booking targets.
• Organized, responsible, and willing to work in a tourism and adventure activity environment.
• Previous experience in sales, reservations, hospitality, or tourism is preferred but not mandatory.

What We Offer

• Salary based on experience and skills.
• Performance-based incentives for achieving sales targets.
• Opportunity to grow with a tourism and adventure activity business.
• A dynamic work environment in Alleppey's tourism industry.

How to Apply

Interested candidates can apply through Indeed with their updated resume and contact details.

Pay

₹15,000.00 - ₹17,000.00 per month

Work Location

In person