Telecaller & Sales Executive

Job Overview

We are looking for a Telecaller \& Sales Executive who can handle customer calls, generate new business leads, and support sales activities.

The role focuses on good communication, customer handling, lead generation, follow-ups, and CRM-based work.

Freshers are welcome. Full training will be provided.

Key Responsibilities

• Make and receive customer calls professionally
• Generate new leads through calls and online research
• Find new customers and business opportunities
• Follow up enquiries until conversion
• Understand customer needs and pass details to sales team
• Maintain customer data in CRM software
• Update call details, leads, and follow-ups in system
• Support sales team in closing deals
• Handle customer queries via phone, WhatsApp, email
• Use MS Excel, Word, CRM tools, and company software
• Research companies and potential customers online
• Maintain daily calling and lead reports
• Build and maintain good customer relationships
• Achieve daily and monthly lead targets

Required Skills

• Good communication in Malayalam \& English
• Confident and polite speaking skills
• Strong sales and convincing ability
• Good customer handling and follow-up skills
• Basic computer knowledge (MS Office)
• Ability to use CRM and online tools (training provided)
• Internet research skills for lead generation
• Positive attitude and willingness to learn
• Target-oriented mindset
• Teamwork and responsibility

Sales \& Lead Generation Focus

You will be responsible for

• Finding new customers daily
• Making outbound sales calls
• Generating qualified business leads
• Following up until conversion
• Supporting sales closure process
• Using CRM to track every lead and update status
• Helping company grow through active customer outreach

Product Training

Full training will be provided for

• Barcode Printers \& Scanners
• Thermal Printers
• ID Card Printers
• POS Systems
• Barcode Labels \& Rolls
• RFID \& Networking Solutions

No technical knowledge required.

Education

• Plus Two / Higher Secondary – Required
• Any Degree – Preferred

Candidate Profile

We are looking for someone who is

• Confident in talking to customers
• Good in communication and sales approach
• Interested in business growth and lead generation
• Comfortable using phone and computer systems
• Willing to learn CRM and software tools
• Responsible and career-focused

Work Location

Peringavu, Thrissur, Kerala

Office-based role only

Office Time

9:30 AM – 5:30 PM

Salary

Based on skills, communication, experience, and interview performance

Benefits

• Training \& skill development
• CRM \& software learning
• Internet \& mobile reimbursement
• Career growth opportunities
• Supportive work environment
• Paid leave benefits

Important

• Freshers strongly encouraged
• Immediate joiners preferred

How to Apply

Apply with updated resume on Indeed.

Mention

Qualification, Experience, Location, Availability, Expected Salary.

Job Type

Full-time

Department

Sales / Telecalling / CRM / Business Development

Pay

From ₹8,000.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Work Location

In person