CSA (Customer Service Associate)

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly

Define objectives, identify and evaluate trends and options, chooses a course of action, and evaluate outcomes.

Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions.

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Work Location

In person