Jobs›Domestic Process, Mumbai

Domestic Process - Customer Support Executive

Recruiting/Staffing · Mumbai
Pay₹2L–5La year, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted18 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list18 named
Customer complaint handlingInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishLocal languageHandling dissatisfied clientsBusiness etiquetteClient servicesRespectful communicationHindiClient communication skillsProfessional phone etiquetteComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone calls
About this job

Roles and Responsibilities

Handle customer queries and concerns over inbound calls and provide timely, effective resolutions.

Address customer complaints and service-related issues professionally.

Maintain clear, courteous, and effective communication with customers.

Ensure a high level of customer satisfaction through quality service and appropriate issue resolution.

Adhere to company policies, process guidelines, and established service standards.

Eligibility Criteria

Minimum 1 year of experience in customer support or a similar customer-facing role.

Good verbal communication skills in Hindi and English.

Strong customer-handling, problem-solving, and interpersonal skills.

Customer-oriented approach with a willingness to learn and adapt to process requirements.

Position
Customer Support Executive
Process
Domestic Customer Support
Experience Required
Minimum 1 year
Job Location
Malad West, Mumbai

Interested candidates connect at the given below details

Email - punam.hird@gmail.com

Contact No. - 9329922460

Pay
₹200,000.00 - ₹500,000.00 per year

Benefits

Commuter assistance

Flexible schedule

Health insurance

Life insurance

Paid sick time

Provident Fund

Work Location
In person

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