Sr. Customer Service Executive - Voice Process( Experienced )

Hiring Alert – Senior Customer Service Executive | International Voice Process

Job Title

Senior Customer Service Executive – Voice Process

Location

Mumbai, Maharashtra

Job Type

Full-Time

Experience

Minimum 6 months in International Voice Process

Salary

₹4 LPA

Approx. In-Hand Salary: ₹27,000 per month

Night Shift Allowance

Up to ₹3,000

Job Description

We are hiring experienced professionals for the position of Senior Customer Service Executive – International Voice Process in Mumbai. Candidates with international voice process experience and excellent communication skills are encouraged to apply.

Key Responsibilities

Handle customer queries through international voice calls.

Provide timely, accurate, and professional solutions to customer concerns.

Deliver excellent customer service while maintaining call quality standards.

Document customer interactions accurately in the system.

Follow company policies, process guidelines, and quality standards.

Ensure a positive customer experience through effective verbal communication.

Eligibility Criteria

Graduates and undergraduates are eligible.

Minimum 6 months of experience in an International Voice Process.

Excellent verbal communication and customer-handling skills.

Comfortable working in rotational shifts and night shifts.

Immediate joiners preferred.

Salary & Benefits

Annual CTC

₹4 LPA

Approximate monthly in-hand salary: ₹27,000

Night shift allowance

Up to ₹3,000

5 days working

2 rotational week-offs

Rotational shifts

Cab facility available

How to Apply

Interested candidates can share their updated CV at

Email

rajeshwarihegde2025@gmail.com

Apply now to explore this exciting career opportunity in customer service!

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Pay

₹27,000.00 - ₹30,000.00 per month

Work Location

In person