Jobs›Digital Platforms, Chennai

Head of Digital Platforms & Customer Experience COE - Senior Vice President

Citigroup · Chennai
Senior
PayPay not listed
WhereChennaiTamil Nadu
TypeFull time
Posted21 Oct5 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job

Role Purpose Lead the digital platforms and end-to-end customer experience agenda for UAE Wealth, creating differentiated, seamless and trusted experiences across the full client lifecycle. The role brings together digital platform strategy and execution, customer experience, complaints and root-cause management, governance and regulatory readiness, third-party oversight, and AI-enabled transformation. The mandate is to ensure digital capabilities translate into measurable client and business o…

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