Digital, E-Commerce & Accounts Executive

Core responsibilities

• E-Commerce: Website management, product listings, orders, payments, inventory coordination.
• Social Media: Instagram/Facebook management, content posting, basic Canva work, campaign coordination and reporting.
• Delivery Partners: Courier coordination, shipment tracking, RTO management, reconciliation of delivered/returned orders.
• Accounts: Sales and purchase entries, expenses, invoices, payment follow-up, bank/UPI reconciliation and basic bookkeeping.
• E-Commerce Reconciliation: Reconcile website/Amazon/Flipkart/other online sales with payment settlements, deductions, returns and refunds.
• MIS: Prepare weekly/monthly reports covering online sales, expenses, receivables, delivery performance and digital marketing expenditure.
• Coordination: Work with the production, warehouse, sales and management team.

Educational Qualification

Graduate in B.Com / BBA / BBM / BCA / Bachelor’s Degree in Business Administration, Commerce, Marketing or a related field.

Experience

• 2–4 years of relevant experience in a combination of
• E-commerce operations
• Digital/Social Media
• Accounts \& bookkeeping
• Order and delivery management
• Experience in an FMCG, food, D2C, retail or consumer brand will be an advantage.

Technical Skills

• MS Excel: formulas, sorting/filtering, Pivot Tables and basic MIS.
• Tally/Busy/Zoho Books.
• E-commerce website/CMS management.
• Basic knowledge of Shopify/WooCommerce or similar platforms.
• Instagram/Facebook Business Manager.
• Basic Canva and content-editing skills.
• Basic knowledge of Meta Ads and Google Ads.
• Online payment gateway and settlement reconciliation.
• Courier/delivery partner portals.

Personal Skills

• Good communication and coordination skills.
• Strong attention to detail.
• Ability to independently follow up with delivery partners, vendors and customers.
• Good numerical and analytical ability.
• Ability to handle multiple responsibilities.
• Comfortable working in a startup/FMCG environment where responsibilities may extend beyond a fixed job description.
• Candidates with a Diploma/Certification in Digital Marketing, E-Commerce or Accounting will be preferred.
• Working knowledge of Tally Prime / Busy / Zoho Books is preferred.
• Good knowledge of MS Excel / Google Sheets is required.

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement

Work Location

In person