Project Coordinator

Company

Citrine Technologies Pvt. Ltd.

Department

IT / Project Management

Location

Bhopal, Madhya Pradesh

Employment Type

Full-time

Experience

2–4 years in IT project coordination or business analysis (government project experience preferred)

Role Summary

We are looking for a Project Coordinator to manage IT and software projects for both government and private clients. You will be the link between clients, the development team, and management. You will own the project from the first requirement discussion through documentation, delivery tracking, and client communication.

Key Responsibilities

Requirement Gathering (from scratch)

• Meet clients and stakeholders to understand the business problem, scope, and expectations
• Run requirement workshops, interviews, and clarification sessions
• Prepare questionnaires, process flows, and wireframe inputs
• Convert client needs into clear functional and non-functional requirements
• Maintain a requirement traceability matrix and manage change requests

Documentation

• Prepare DPR (Detailed Project Report) for government schemes and departments
• Prepare SRS (Software Requirement Specification)
• Prepare SOW (Statement of Work), project proposals, and technical and commercial documents
• Support RFP, tender, and GeM bid responses (compliance, eligibility, technical bid)
• Prepare BRD, FRD, user manuals, UAT documents, and project closure reports

Project Planning \& Status Management

• Create project plans, milestones, timelines, and resource allocation
• Track daily and weekly progress with developers, designers, and QA
• Maintain project trackers, dashboards, and risk and issue logs
• Prepare weekly and monthly status reports (MIS) for management and clients
• Escalate delays, risks, and dependencies early

Client Coordination \& Visits

• Be the primary point of contact for assigned client projects
• Attend client meetings, demos, and review sessions (in person and online)
• Visit client sites (government offices, departments, institutes) for requirement study, demos, UAT, and go-live support
• Record minutes of meeting (MoM) and follow up on action points
• Build good working relationships with government officials and private stakeholders

Delivery, UAT \& Support

• Coordinate between the development team and the client during build, testing, and deployment
• Plan and run UAT, collect feedback, and track bugs to closure
• Make sure delivery matches the agreed scope, timeline, and quality
• Support training, handover, and post-go-live support

Internal Coordination

• Work closely with the sales and business development team on proposals and pre-sales support
• Support the IT Manager with resource planning and project reviews
• Follow company processes, documentation standards, and version control

Required Skills \& Qualifications

• B.E./B.Tech (CS/IT), BCA/MCA, MBA (IT/Operations), or equivalent
• Proven experience in documentation: SRS, DPR, SOW, BRD
• Understanding of SDLC, Agile/Scrum, and Waterfall methods
• Experience handling government projects, tenders, and GeM/e-procurement processes (preferred)
• Strong command of MS Office (Word, Excel, PowerPoint); knowledge of Jira, Trello, Asana, or MS Project
• Basic understanding of web/mobile applications, databases, APIs, and cloud hosting
• Ability to create flowcharts, wireframes, and process diagrams (Figma, Draw.io, or similar)
• Excellent written and verbal communication in English and Hindi
• Strong negotiation, presentation, and stakeholder management skills

Good to Have

• Experience with ERP, MIS, portal, or RFID/IoT-based projects
• Experience writing proposals for central or state government departments
• Knowledge of IT service management and SLA tracking

Key Competencies

• Ownership and accountability
• Attention to detail in documents
• Structured problem solving
• Time management and ability to handle multiple projects
• Willingness to travel for client visits

Key Performance Indicators (KPIs)

• On-time delivery of project milestones
• Quality and timely submission of DPR, SRS, SOW, and proposals
• Client satisfaction and feedback
• Accuracy and regularity of project status reports
• Reduction in scope creep and rework

What We Offer

• Work on large government and enterprise projects
• Growth path toward Senior Project Coordinator / Project Manager
• Learning exposure across software, hardware, and government schemes
• Salary as per experience and industry standards

Pay

₹25,000.00 - ₹60,000.00 per month

Ability to commute/relocate

• Bhopal, Madhya Pradesh 462001: Reliably commute or planning to relocate before starting work (Preferred)

Work Location

In person