Jewellery Sales Associate

Key Responsibilities 1. Jewellery Sales & Customer Handling Attend to customers and assist them in selecting gold, silver, and diamond jewellery. Understand customer preferences, requirements, and budgets to recommend suitable products. Actively promote jewellery products, upsell higher-value items, and encourage customers to explore diamond jewellery. Convert walk-in enquiries into sales and achieve monthly sales targets. Explain product quality, purity, diamond specifications, pricing, and making charges to customers. Build customer relationships and follow up on prospective sales. 2. Jewellery Calculations & Billing Perform accurate calculations for gold and silver weight, purity, prevailing rates, making charges, wastage, and applicable taxes. Understand diamond weight, pricing, and jewellery costing. Prepare quotations and process customer bills accurately. Handle exchanges, returns, and price calculations as per company policies. 3. Inventory & Stock Management Maintain accurate stock records for gold, silver, and diamond jewellery. Ensure proper tagging, stock movement tracking, and jewellery handling. Conduct regular physical stock verification and reconcile stock with system records. Monitor sales, purchases, transfers, returns, and repairs. Ensure proper accountability and security of jewellery inventory. 4. Counter Operations Maintain an organised and presentable jewellery counter. Ensure correct tagging, display, and storage of jewellery. Maintain accurate customer, sales, and inventory records using jewellery billing or inventory software. Coordinate with the team to ensure smooth showroom operations. Required Skills & Qualifications2–5 years of experience in jewellery retail sales preferred. Knowledge of gold, silver, and diamond jewellery. Strong numerical ability and accuracy in jewellery calculations. Good salesmanship and the ability to upsell products. Understanding of jewellery stock management and reconciliation. Good communication, customer service, and negotiation skills. Honest, detail-oriented, responsible, and target-driven. Experience with jewellery billing and inventory software preferred.