Data Analyst
Business MIS & Collection Analytics Demand vs. Recovery Tracking: Prepare entity-wise demand vs. recovery reports to evaluate collection efficiencies and identify non-collected accounts. Performance Visibility: Equip Zonal Heads and Supervisors with daily/weekly branch recovery performance metrics. Route & Field Tracking: Conduct route-wise collection analyses to track supervisors' on-field recovery efforts. Audit & Telecalling Support: Deliver clean, actionable data to the telecalling and audit teams for targeted customer monitoring. Risk & Delinquency Management (EDQ & PAR) Stress Reporting: Generate collection stress reports alongside scheduled and non-scheduled collection analysis. Digital Collection Dashboards: Build and maintain EDQ (Early Delinquency) dashboards focused on digital collection percentages across banking partners. Portfolio at Risk (PAR) Analytics: Analyze month-on-month (MoM) Overdue (OD) flows to identify slippages and forecast future flows. AUM & P&L Reviews: Compile branch-wise Asset Under Management (AUM) and PAR account summaries, pairing them with Profit & Loss (P&L) data to guide senior management's recovery strategies. Financial Alignment: Reconcile overall AUM accounts between Finance/Accounting ledgers and Efimo product-wise data for precise risk estimation. Performance Incentives & Reporting Incentive Calculation: Compute monthly incentives for field staff and supervisors strictly following company incentive policies. Performance Evaluation: Conduct MoM trend analyses to identify high-performing and non-performing employees based on business and collection metrics. Executive Presentations: Design data-driven PPT presentations detailing PAN India collection performance and database health for executive leadership reviews. Technical Skills Advanced Excel
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