Malayalam Tele Caller

Popular Vehicles & Services Ltd., one of the leading automobile dealership groups in India, is looking for Tele-calling Executives to join our Customer Relation Center. This role involves interacting with customers over phone for sales support, service support, lead follow-ups, feedback collection, and customer assistance.

If you enjoy talking to customers and building relationships, we would love to hear from you.

Job Responsibilities

Handle inbound and outbound customer calls

Follow up with customers regarding vehicle sales enquiries and service reminders

Contact customers for feedback collection after sales and service

Manage digital leads received through website, social media, and online campaigns

Assist customers with vehicle service bookings and general enquiries

Record all customer interactions and call outcomes in the CRM system

Maintain a professional and customer-friendly communication approach

Skills Required

Good communication skills in Malayalam and basic English

Ability to interact confidently with customers

Basic computer knowledge

Good listening and problem-solving skills

Benefits

Performance Incentives (Based on Performance)

PF & ESI Benefits

Training Provided

Opportunities for career growth within CRC operations

Qualification

Plus Two and Above

Experience

Freshers & Experienced can apply

If you are passionate about customer interaction and looking to build a career in the automobile industry, we would love to hear from you. Apply today and become part of our growing Customer Relation Center team at Popular Vehicles & Services Ltd.

Job Types

Full-time, Permanent

Pay

₹13,500.00 - ₹17,000.00 per month

Benefits

Flexible schedule

Health insurance

Paid time off

Provident Fund

Work Location

In person