Reservation office staff

Reservation Executive –

Company

Wildzone Stays

Location

Kakkanad, Ernakulam, Kerala

Job Type

Full-time

Working Hours

9:30 AM to 5:00 PM

Job Description

Wildzone Stays offers private villas, pool villas, holiday homes, and other staycation experiences in Munnar.

We are looking for a confident and friendly Reservation Executive to handle guest enquiries and help customers book their preferred stay.

Key Responsibilities

Handle enquiries from guests through phone calls and WhatsApp.

Ask guests about their preferred travel dates and stay requirements.

Share property photos, videos with interested guests.

Confirm bookings after receiving the advance payment.

Requirements

Fluent Malayalam and English communication is mandatory.

Knowledge of Tamil is an added advantage.

Good telephone communication and customer-handling skills.

Basic computer knowledge and the ability to use WhatsApp.

Confidence in speaking with customers and following up on enquiries.

A responsible, positive, and customer-friendly attitude.

Freshers with good communication skills are welcome to apply. Previous experience in reservations, sales, or customer service is an added advantage.

What We Offer

Salary

₹15,000–₹18,000 per month, based on performance and skills.

Additional incentives for bookings.

Fixed working hours

9:30 AM to 5:00 PM.

Full-time office job at Kakkanad, Ernakulam.

Opportunity to grow in the hospitality and travel industry.

If you enjoy speaking with people and helping them plan their holidays, we would love to hear from you!

Pay

From ₹15,000.00 per month

Work Location

In person