Jobs›Jewellery Stylist, Mumbai

Jewellery Stylist

ROOMY'S JEWELERY · Mumbai
Pay₹35,000a month, as listed
WhereMumbaiMaharashtra
TypeInternship
Posted20 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list43 named
Customer follow-upsSales persuasionLead generation from existing customersCustomer communicationCustomer complaint handlingConfidential information handlingCustomer relationship buildingProduct recommendationCustomer retentionReferral-based lead generationCustomer needs analysisRetail environment experienceProfessional disciplineOperations coordinationB2CSales referralsSales needs analysisGreeting customersClient enquiry handlingClient relationship developmentClient needs assessmentHandling dissatisfied clientsBusiness etiquetteBachelor's degreeClient servicesRetail shop experienceCustomer relationship managementHigh-end salesCustomer loyaltyClient negotiationCustomer issue escalationRetail floor salesClient referralsJewelry salesClient communication skillsInternal communicationClient educationCommunication skillsSales follow-upClient liaisonTeam coordinationReferral-based sellingQuota attainment
About this job
Position
Jewellery Stylist
Department
Sales / Retail
Location
Roomy’s Jewellery
Reporting To
Store Manager / Senior Management

Job Purpose

To provide customers with a premium jewellery shopping experience by understanding their requirements, recommending suitable jewellery, and supporting the achievement of store sales targets.

Key Responsibilities

Welcome customers and understand their jewellery requirements, preferences and budget.

Assist customers in selecting suitable jewellery based on occasion, style and personal preferences.

Provide professional jewellery styling and product recommendations.

Explain product details, designs, diamonds, gemstones, pricing and other relevant information accurately.

Demonstrate strong knowledge of the Company's jewellery collections and products.

Achieve individual and store-level sales targets.

Build and maintain strong relationships with customers.

Follow up with customers and generate repeat business and referrals.

Ensure proper handling, presentation and security of jewellery while showing products.

Maintain the required grooming and professional appearance standards.

Ensure the showroom and jewellery displays are maintained as per Company standards.

Coordinate with the Store Manager and team for smooth store operations.

Follow all Company HR policies, SOPs, security procedures and sales processes.

Maintain confidentiality of customer information, pricing and Company business information.

Handle customer queries and complaints professionally and escalate issues when required.

Keep updated with new collections, jewellery trends and styling techniques.

Perform any other duties assigned by the Management from time to time.

Required Skills & Competencies

Excellent communication and interpersonal skills.

Strong customer-service orientation.

Good jewellery and fashion sense.

Ability to understand customer preferences and provide personalized recommendations.

Strong sales and negotiation skills.

Target-oriented and result-driven approach.

Good product knowledge and willingness to learn.

Professional grooming and presentation.

Ability to work effectively as part of a team.

Qualification & Experience

Graduate / relevant qualification preferred.

Previous experience in jewellery retail, luxury retail, fashion or premium customer service will be preferred.

Freshers with strong communication and customer-handling skills may also be considered.

Performance Parameters

Achievement of sales targets.

Customer satisfaction and service quality.

Customer conversion and repeat business.

Product knowledge.

Customer relationship management.

Compliance with Company SOPs and policies.

Grooming, discipline and punctuality.

Pay
From ₹35,000.00 per month

Benefits

Flexible schedule

Provident Fund

Work Location
In person

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