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Hospital Tele-support executive cum receptionist- Night Shift
Watch Your Health.com India Pvt Ltd · Mumbai
Pay₹23,000–27,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted21 OctYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Night shifts
No vehicle or licence needed
Skills they list26 named
Customer feedback collectionRecord-keepingCustomer communicationCustomer appointment bookingPatient appointment coordinationClient enquiry handlingIn-person customer service12th PassClient feedback collectionBachelor's degreeClient servicesRespectful communicationScheduling for multiple individualsOrganisational skillsHandling patient queriesClient communication skillsPatient educationVisit schedulingClient educationMedical terminologyMedical appointment creationCommunication skillsClient liaisonMedical administrationReception managementFront office management
About this job
- Job Title
- Hospital Tele - support Executive cum Receptionist
Job Overview
We are seeking a dedicated and efficient Receptionist to join our healthcare facility. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities. This includes addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance recommendations, and offering guidance on diagnoses.
Responsibilities
Customer Service
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
Appointment Management
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
Feedback Collection
- Soliciting feedback from patients to continuously improve the quality of services provided.
Health Insurance Recommendation
- Offering guidance and recommendations on suitable health insurance options to patients.
Diagnosis Guidance
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
- Job Location: Kandivali West
Job Timings
- For males
- Morning Shift - 6:30 AM to 3PM
- General Shift - 10.30 AM to 7PM
- Evening Shift - 2pm to 10.30pm
- Night Shift : 09:00 p.m. to 6:30 a.m.
Qualifications
12th / Science graduate preferred
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred
To apply for this vacancy share your updated resume on ranjana.khutale@watchyourhealth.com or what's app the same to 9324081738
- Job Type
- Full-time
- Pay
- ₹23,000.00 - ₹27,000.00 per month
- Work Location
- In person
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