Sales Intake Executive - Inbound Canada Process

Urgent Openings – Sales Intake Executive

Shift & Location

Shift

7:30 PM – 4:30 AM IST (Fixed Shift, Canada Process).

Employment

Full-time, Permanent.

Location requirement: Residing strictly in Thane City (Wagle Estate, Ghodbunder, Naupada, Majiwada), Navi Mumbai (Airoli to Vashi), or Central Railway suburbs (Ghatkopar to Badlapur only). (Please note that the company does not provide any transportation facility)

Reflective Customer Solutions (RCS) is a specialized outsourcing partner working with multiple Licensed Insolvency Trustees (LITs) across Canada. We support trustee firms by managing sales intake, back-office operations, marketing support, and client coordination for federally regulated debt relief programs. Our work directly helps Canadians facing financial stress navigate government-approved legal solutions.

Salary & Benefits

Fixed salary plus attractive incentives.

Many of our existing counsellors earn in lakhs per month.

Performance-driven, supportive work culture.

Modern office infrastructure and structured processes.

Job Overview: This is a counselling-only role, no cold calling. You will engage with Canadian clients who reach us via website inquiries, referrals, and digital campaigns. Your role is to understand their situation, explain available programs clearly, and guide them through the first stage of their journey with empathy and professionalism.

Key Responsibilities

Speak with clients who submit inquiries through online channels.

Understand financial concerns and explain available options clearly.

Build trust through calm, transparent, and supportive communication.

Guide clients through initial intake and next steps.

Meet daily and monthly performance targets.

Maintain accurate CRM records and follow-ups.

Coordinate with internal administrative teams for smooth processing.

What We Expect

Education

Minimum qualification: HSC (12th pass), graduates preferred.

Language

Strong spoken English (neutral accent preferred).

Experience

Previous sales, BPO, or customer support experience is a plus.

Skills

Ability to handle objections positively and professionally.

Availability

Ready to work a permanent night shift (7:30 PM – 4:30 AM IST).

Tired of traffic and noise during the day? Working evenings gives you the breather you need, and many of the most successful professionals build their careers at night. At RCS, every counsellor helps change a life in Canada.

How to Apply

Apply now directly through this portal or send your CV to hr@reflectivecs.com

Pay

₹35,000.00 - ₹43,000.00 per month

Benefits

Health insurance

Paid time off

Provident Fund

Application Question(s)

Which area/suburb do you currently live in (e.g., Thane, Mulund, Dombivli, Kalyan)?

Do you have prior experience working in US or Canadian international voice processes?

What is your last drawn (or current) in-hand salary, and what are your fixed salary expectations?

Are you available for a quick telephonic interview round if shortlisted?

Education

Higher Secondary(12th Pass) (Required)

Language

English (Required)

Shift availability

Night Shift (Required)

Work Location

In person