BO
CRM Junior Engineer with Devops
Bosch Group · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted21 Oct9 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
Job Description Customer Service Workspace & Contact Center: • Develop end-to-end implementation and configuration of Dynamics 365 Customer Service Workspace (Contact Center). • Configure Session Templates, App Tabs, and Agent Scripts for guided agent experiences. • Develop and deploy Plugins, Custom Workflows, and Web Resources using C#, JavaScript, TypeScript and react. • Implement features like Knowledge Management, Smart Assist, SLA Management, and Unified Routing. • Set up Omnichannel for …
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