IN
Helpdesk Coordinator
Indus Systems & Services · Andheri
Pay₹40La year, as listed
WhereAndheriMaharashtra
TypeFull time
Posted22 OctYesterday, via Adzuna
Kaam checked
Good spoken and written English expected
No vehicle or licence needed
About this job
Responsibilities Handling IT-related activities at Patalganga Answer and prioritize incoming telephone, email, and in-person requests for assistance from users experiencing technical problems. Prepare and review the iServices daily and monthly call reports. Allocate iServices calls to respective engineers as per their availability. Maintain asset records in the Matrix Tool. Follow up on empty cartridges with vendors through email and calls. Follow up with HP, Dell, and Lenovo system vendors for…
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