Front Desk Receptionist

Job Title: Front Desk Executive Location: Gurukul, Ahmedabad Number of Openings: 1 Salary: • Fresher: ₹18,000 – ₹20,000 per month • Experienced: ₹20,000 – ₹21,000 per month (based on experience) Working Days & Timings: • Days: Monday to Saturday • Timings: 11:00 AM to End of OPD (Outpatient Department) • Saturday: 6 working hours only Role Overview: The Front Desk Executive is the first point of contact for patients and visitors, responsible for managing reception operations, handling patient coordination, and ensuring a smooth and professional front-desk experience. The role requires strong communication skills, attention to detail, and a patient-friendly approach. Key Responsibilities: Front Desk & Patient Handling: • Greet and assist patients and visitors in a courteous and professional manner • Guide patients based on their requirements and ensure a smooth flow within the clinic • Maintain a clean, organized, and welcoming reception area Patient Registration & Records: • Register new patients in the system with accurate data entry • Prepare and print patient case sheets for consultations • Retrieve and manage records of existing/old patients efficiently Appointment Management: • Schedule and manage patient appointments using clinic software • Facilitate follow-up appointments for patients • Coordinate appointments for other consultant ophthalmologists associated with the clinic • Inform patients about delays or changes in schedules Billing & Coordination: • Collect consultation/professional fees and issue receipts • Coordinate with Patient Assistant staff for issuing prescribed eye drops • Act as a communication link between patients and medical staff Administrative Duties: • Maintain accurate documentation and records • Handle calls, emails, and front desk communication • Ensure smooth day-to-day front desk operations Candidate Requirements: • Graduate (preferred) • Prior experience in front desk/reception or healthcare is an advantage • Strong communication skills in Hindi & English (Gujarati is a plus) • Good interpersonal and customer service skills • Basic computer knowledge (MS Office, hospital/clinic software) • Ability to multitask and work in a fast-paced environment • Professional attitude and presentable personality Benefits: • ₹1,00,000 Health Insurance Coverage • Up to 40 leaves annually • Yearly performance bonus along with additional incentives • Cab/Transportation facility provided (hospital to hospital) • Opportunity to work in a professional healthcare environment with exposure to clinical operations Contact Details: Phone: 9327071692 Email: talent.execura@gmail.com