Chat Support Executive

Job Description – Chat Support Executive We are looking for a responsible and customer-friendly Chat Support Executive to join our Housie team. Key Responsibilities: Handle customer queries through chat. Assist customers with product details, pricing, stock availability, and order-related queries. Provide order status and delivery updates to customers. Coordinate with warehouse, purchase, and delivery teams to resolve customer issues. Help customers with order placement and product selection on the Housie app. Handle customer complaints politely and provide timely solutions. Follow up on pending customer queries and ensure customer satisfaction. Maintain accurate records of customer interactions. Required Skills: Good communication skills. Basic computer knowledge and typing skills. Customer handling and problem-solving skills. Basic English and Hindi communication. Ability to work in a team. Freshers can also apply.