ServiceNow ITSM & AI Specialist

Trigent Software Private Limited · Aperl

Pay₹17L–23La year, as listed

WhereAperlTelangana

TypeFull time

Posted22 Oct3 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Key Responsibilities Configure and customize ServiceNow OOB AI Agents to support ITSM and CMDB processes. Design, implement, and optimize AI Workflows. Develop and manage AI Skills to enhance agent capabilities and improve user experience. Administer and maintain MCP Servers for multi-channel communication and AI integrations. Act as an AI Steward, ensuring responsible AI usage, governance, and alignment with organizational standards. Collaborate with ITSM teams to integrate AI-driven solutions…

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