ITSM administrator

Role: ITSM administrator Location: Remote Shift: General Responsibilities Own the administration, configuration, security, reliability, and ongoing support of client's BMC Helix cloud platform, including ITSM applications, self-service capabilities, integrations, reporting, and related services. Configure, maintain, and enhance Helix foundation data, workflows, ITSM capabilities, CMDB functionality, and self-service experiences in alignment with approved processes, controls, and business requir…