Call Centre Incharge - Moti Nagar

The Sachdev Group · Delhi

Senior

Pay₹30,000–40,000a month, as listed

WhereDelhi

TypeFull time

Posted22 Oct3 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list15 named

Microsoft PowerpointCustomer complaint handlingStaff supervisionOperations coordinationCustomer satisfaction trackingEscalation managementQuality managementMicrosoft OfficeAdministrative experienceBachelor's degreeTeam managementQuality compliance managementQuality control supervisionEscalation handlingTeam coordination

About this job

We have job opportunity for Call Centre Incharge for one of the dealership based at Moti Nagar.

Experience - 4 to 7 years

Location - Moti Nagar

Salary - As per the company standard

Qualification - Should be graduate

Job Profile

Manage day-to-day call center activities like doing coordination and monitor the Call Center team for complaint audits, customer satisfaction; monitor quality closures following company standards.

Taking care of Attrition management, escalations calls as well as efficiency metrics.

Interested candidates can speak with Riya @8586913978 and share there resume at recruit5@thesachdevgroup.com

Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person

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