Medical Representative

Key Responsibilities

Visit a minimum of 5 unique doctors daily across orthopedic clinics, hospitals, and physiotherapy centers.

Build and maintain professional relationships with orthopedic surgeons, physicians, physiotherapists, and clinical staff.

Promote orthopedic medical devices, including walker boots, ROM braces, thumb and wrist splints, and immobilizers.

Conduct product demonstrations and explain the features, benefits, and appropriate applications of orthopedic products.

Generate prescriptions and new business opportunities through regular doctor engagement.

Coordinate the complete patient case lifecycle, from prescription and measurement to product delivery, fitment, and payment collection.

Follow up on every prescribed case to minimize drop-offs and ensure timely conversion and delivery.

Handle customer and clinic inquiries, resolve order or fitment issues, and provide post-sales support.

Coordinate with internal teams for stock availability, order processing, patient measurements, and deliveries.

Track pending cases, repeat orders, outstanding payments, and customer requirements.

Submit accurate daily CRM reports by 8:00 PM, including doctor visits, leads, prescriptions, case conversions, and collections.

Follow territory routing plans and sales strategies established by the Head of Sales.

Distribute product brochures, prescription sheets, and marketing materials to targeted medical professionals.

Support new product launches and territory expansion initiatives.

Achieve assigned weekly case conversion goals and monthly sales targets