Sales Manager_CREDIT CARD_0436_2618_1007967

Sales Manager_CREDIT CARD_0436_2618_1007967

Ahmedabad, Gujarat, India

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JOB DESCRIPTION

The Sales Manager - Credit Card is responsible for driving credit card acquisition, portfolio growth, and revenue generation through multiple sourcing channels, including branch referrals, open market activities, corporate tie-ups, DSAs, and digital channels. The role involves leading and managing a sales team, developing acquisition strategies, monitoring performance, and ensuring achievement of business targets. The incumbent is expected to build strong stakeholder relationships, enhance customer acquisition, maintain sourcing quality, and ensure adherence to regulatory and organizational guidelines. The position plays a key role in expanding the credit card customer base, increasing market penetration, and delivering superior customer experience.

RESPONSIBILITIES

Drive credit card acquisition through branch, open market, corporate, and channel partner networks.

Manage and motivate the sales team to achieve acquisition and activation targets.

Develop local market strategies to enhance customer acquisition and portfolio growth.

Build relationships with branch teams, corporates, DSAs, and other business partners.

Monitor team productivity, conversion ratios, and sales performance.

Ensure quality sourcing and compliance with credit and regulatory guidelines.

Conduct regular coaching and training sessions for team members.

Drive card activation, usage, and cross-selling opportunities.

Analyze market trends and competitor activities to identify business opportunities.

Deliver superior customer experience and grievance resolution.

QUALIFICATIONS

Graduate in any discipline; MBA preferred.

4-10 years of experience in Credit Card Sales, Retail Banking, Liability Sales, or Financial Services.

Prior experience in team handling and sales management.

Strong understanding of credit card products and acquisition channels.

Proven track record of achieving sales targets.

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JOB INFO

Job Identification

271474

Job Category

Consumer Bank

Posting Date

10/22/2026, 01:11 PM

Apply Before

11/30/2026, 12:00 AM

Job Schedule

Full time

Locations

Kotak Mahindra Bank Ltd, Vivan Square, 5th Floor, B Wing, Jodhpur Cross Road, Satellite, Ahmedabad, Ahmedabad, Gujarat, 380015, IN

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Kotak Mahindra Bank Ltd, Vivan Square, 5th Floor, B Wing, Jodhpur Cross Road, Satellite, Ahmedabad, Ahmedabad, Gujarat, 380015, IN

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Key Responsibilities: Acquire new Credit Card customers through open market sourcing, referrals, corporate engagements, and branch leads. Achieve assigned sales targets for Credit Card acquisition and product penetration. Identify customer needs and recommend suitable Credit Card variants and value-added services. Conduct customer meetings, presentations, and sales activities to generate new business opportunities. Ensure end-to-end management of the application process, documentation, and onboarding. Maintain high standards of compliance, KYC, and process adherence. Build and manage relationships with existing customers to drive card usage and retention. Cross-sell banking products such as savings accounts, loans, insurance, and investment products. Coordinate with internal teams for smooth processing and customer service resolution. Track market trends, competitor offerings, and customer preferences to maximize business opportunities.

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