Data Managenment & Telecaller

Job Title

Data Management Executive \& Telecaller

Company Name

Hotel RS Grand

Location

Rajeev Nagar Colony, Karaundi Chauraha, BHU, Varanasi, Uttar Pradesh – 221005

Job Type

Full-Time

Department

Hotel Operations / Front Office Support

About Hotel RS Grand

Hotel RS Grand is a modern hotel located near BHU, Varanasi. We are looking for a responsible, organized, and customer-friendly candidate to manage hotel data, handle phone calls, coordinate with guests, and support our daily hotel operations.

Job Responsibilities

Data Management

• Maintain and update hotel booking records and guest databases.
• Manage reservation details from online travel portals such as MakeMyTrip, Goibibo, Booking.com, Agoda, and other platforms.
• Prepare daily booking reports, occupancy reports, and Excel sheets.
• Maintain guest contact details, payment records, and booking status.
• Ensure data accuracy and maintain proper documentation.
• Handle emails, online enquiries, and other office-related records.

Telecalling \& Guest Coordination

• Make and receive calls related to hotel bookings and enquiries.
• Follow up with potential guests and confirm reservations.
• Provide information about room rates, hotel facilities, availability, and special offers.
• Contact travel agents and corporate clients for business development.
• Handle customer enquiries professionally and politely.
• Follow up on pending bookings and maintain enquiry records.

Required Skills

• Basic to good knowledge of MS Excel, MS Word, and Google Sheets.
• Good communication skills in Hindi; basic English is preferred.
• Good typing speed and attention to detail.
• Basic computer and internet knowledge.
• Ability to handle phone calls professionally.
• Good organizational and follow-up skills.
• Experience in hotel reservations, data entry, or telecalling will be an advantage.

Eligibility

• Minimum qualification: 12th Pass; graduates preferred.
• Freshers can apply if they have good computer and communication skills.
• Previous hotel or hospitality experience is an advantage.
• Candidates should be punctual, responsible, and willing to learn.

Salary

Salary

Negotiable, based on skills and experience.

Work Location

Hotel RS Grand, Rajeev Nagar Colony, Karaundi Chauraha, near BHU, Varanasi, Uttar Pradesh – 221005.

How to Apply

Interested candidates can apply through Indeed or share their resume with Hotel RS Grand. Shortlisted candidates will be contacted for an interview.

Join Hotel RS Grand and become a part of our growing hospitality team!

Pay

₹8,000.00 - ₹10,000.00 per month

Benefits

• Food provided

Work Location

In person