Telesales Executive

We are looking for an enthusiastic, confident, and target-oriented Telecaller to join our team. The candidate will be responsible for contacting prospective students, explaining our study-abroad services, generating leads, following up with enquiries, and scheduling counselling sessions with our education consultants.

Key Responsibilities

Make outbound calls to prospective students and follow up on incoming enquiries.

Explain study-abroad opportunities in countries such as the UK, UAE, USA, Canada, Australia, and Europe.

Understand students’ academic backgrounds, career goals, and overseas education preferences.

Generate leads and convert enquiries into counselling appointments.

Follow up with prospective students through calls, WhatsApp, and other communication channels.

Maintain accurate records of calls, enquiries, follow-ups, and lead status in the CRM system.

Schedule appointments for education counsellors and coordinate with the sales team.

Achieve daily, weekly, and monthly calling and lead-conversion targets.

Maintain professional communication and build positive relationships with students and parents.

Provide regular reports on calling activity, lead status, and conversion performance.

Skills and Qualifications

Minimum qualification

12th pass; graduates preferred.

Freshers and experienced candidates are welcome to apply.

Excellent verbal communication and interpersonal skills.

Fluency in English and Hindi; knowledge of regional languages is an advantage.

Good convincing, negotiation, and follow-up skills.

Basic computer knowledge and familiarity with MS Office or CRM software.

Positive attitude, confidence, and willingness to work towards targets.

Previous experience in telecalling, sales, customer service, or education consultancy will be an added advantage.

Key Performance Indicators (KPIs)

Number of calls made per day.

Number of qualified leads generated.

Number of counselling appointments scheduled.

Follow-up completion rate.

Lead-to-appointment conversion rate.

Achievement of monthly targets.

What We Offer

Fixed salary with performance-based incentives.

Training on study-abroad destinations, courses, and admission processes.

Career growth opportunities in sales and international education.

Supportive and performance-driven working environment.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person