Senior Product Manager (POS, Retail)

Roles & Responsibilities

We are hiring a Senior Product Manager – POS to own the strategy, roadmap, customer

experience, and business outcomes for Ginesys’s POS portfolio across Cloud POS, Offline

POS, Mobile POS, and omnichannel store journeys. You will combine deep retail and POS

expertise with strong product craft to modernise a mission-critical store platform and shape

the future of intelligent store commerce.

Key Responsibilities

POS Product Strategy, Market & Discovery

• Own the long-term product vision, strategy, and roadmap for Cloud, Offline, Mobile,

and Omnichannel POS within Ginesys One.

• Build deep understanding of retailers, store associates, market shifts, and global

POS competition to identify whitespace and differentiated product bets.

• Prioritise roadmap investments using customer value, market opportunity,

competitive advantage, revenue potential, and ROI; distinguish scalable needs from

one-off customisation.

• Shape the modernisation and migration strategy for existing POS capabilities while

protecting continuity for enterprise retailers.

Modern Store & Omnichannel Experience

• Reimagine core store journeys across billing, payments, promotions, loyalty, returns,

inventory visibility, assisted selling, and endless aisle.

• Design seamless experiences across stores, e-commerce, marketplaces, and

customer channels, including Mobile POS and checkout-anywhere experiences.

• Own product quality across speed, usability, reliability, offline resilience, multi-device

environments, and high-volume enterprise store networks.

Platform, Architecture & Product Execution

• Partner deeply with Engineering and Architecture on APIs, data flows, sync, security,

performance, observability, extensibility, and backward compatibility.

• Ensure seamless integration with ERP, OMS, WMS, CRM, loyalty, payments, tax,

e-commerce, and third- party retail ecosystems.

• Translate strategy into crisp requirements, prototypes, workflows, and measurable

release outcomes; make sound trade-offs between speed, technical foundations, and

long-term platform leverage.

• Lead cross-functional execution with Design, Engineering, QA, Customer Success,

and Implementation from discovery through launch and adoption.

AI-First Store Innovation

• Identify meaningful AI-native opportunities across checkout, associate assistance,

store operations, recommendations, automation, fraud/risk, and customer

experience.

• Use contemporary AI and rapid prototyping tools hands-on to validate concepts

faster and explore intelligent assistance, natural-language interfaces, and agentic

store workflows.

• Challenge legacy retail workflows and help define what an intelligent, connected

store experience should look like for the next decade.

Business Outcomes, Adoption & Monetisation

• Own measurable outcomes across adoption, usage depth, customer satisfaction,

retention, revenue influence, and expansion.

• Define success metrics before launch, track post-launch performance, and use data

and customer feedback to drive continuous improvement.

• Partner with Sales and Marketing on positioning, packaging, competitive

differentiation, and monetisation; equip Customer Success and Support to drive

adoption and customer value.

Pay

₹2,730,000.00 - ₹4,500,000.00 per year

Application Question(s)

Must have a minimum of 8 years of experience in product management with significant ownership of POS

Must have experience leading a product team and owning the strategy, roadmap, and business outcomes for Cloud, Offline, and Mobile POS

Must have experience building enterprise-grade products requiring offline resilience, high availability, and large-scale integrations (ERP, OMS, WMS, CRM)

Must have experience in omnichannel retail journeys including billing, payments, promotions, loyalty, and inventory visibility

Must have experience in SaaS product lifecycle management and ERP integrations

Must be willing to work from the Gurgaon office 5 days a week and attend a face-to-face final interview round

Work Location

In person