Jobs›International Voice, Gurugram

International voice Process

jobmatchmaker consultancy · Gurugram
Pay₹20,000–35,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted23 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list17 named
Customer records maintenanceRecord-keepingComputer operationInbound customer enquiry call handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceEnglishClient servicesData entryTypingClient communication skillsProfessional phone etiquetteCommunication skillsClient liaisonClient interaction via phone calls
About this job

Job Responsibilities

Handle inbound and outbound customer calls from international clients.

Provide professional customer support and resolve customer queries.

Communicate effectively in English with international customers.

Maintain high customer satisfaction and follow company quality standards.

Understand customer concerns and provide appropriate solutions.

Maintain accurate records of customer interactions in the system.

Follow company policies, procedures, and performance guidelines.

Required Skills and Qualifications

Excellent verbal communication skills in English.

Good listening and problem-solving abilities.

Basic computer knowledge and typing skills.

Ability to handle customer queries professionally.

Positive attitude and a customer-focused approach

Pay
₹20,000.00 - ₹35,000.00 per month
Work Location
In person

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