Sales Coordinator – IT Services

Indeed Job Title

Sales Coordinator – IT Services

Job Description

We are looking for a Sales Coordinator – IT Services to support our sales team in managing leads, coordinating client communication, preparing sales documents, tracking follow-ups, and maintaining accurate sales records.

The role involves coordinating with business development executives, sales managers, clients, and internal teams to ensure smooth sales operations. The ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and an understanding of IT services such as website design and development, digital marketing, Google Ads, SEO, and other online business solutions.

Key Responsibilities

Coordinate with the sales and business development team to manage daily sales activities.

Maintain and update lead databases, client details, sales pipelines, and follow-up records.

Track new leads, ongoing discussions, pending proposals, and upcoming client follow-ups.

Contact potential and existing clients through phone calls, WhatsApp, and email for follow-ups and coordination.

Schedule client meetings, sales calls, online presentations, and discussions.

Prepare and share quotations, proposals, service details, and other sales documents.

Coordinate with internal teams to collect pricing, service information, project requirements, and delivery updates.

Follow up with clients regarding proposals, quotations, approvals, and pending responses.

Update CRM systems, Excel sheets, or Google Sheets with accurate sales information.

Prepare daily, weekly, and monthly sales activity reports for the management team.

Help the sales team maintain proper communication with prospects and existing clients.

Ensure timely sharing of client requirements with the relevant internal departments.

Support the team in tracking sales targets, conversion status, and pending opportunities.

Experience

Minimum 1 year of experience in sales coordination, sales support, telecalling, customer coordination, or business development support is preferred.

Candidates with experience in an IT company, digital marketing agency, website development company, or B2B service company will be preferred.

Who Can Apply?

Candidates with experience in sales coordination, sales administration, or sales support.

Applicants who can manage leads, client follow-ups, sales records, and documentation.

Candidates comfortable communicating with clients over phone calls, WhatsApp, and email.

Applicants with basic knowledge of IT services, website development, digital marketing, Google Ads, SEO, or other online services.

Candidates who can coordinate with sales executives, managers, and internal delivery teams.

Applicants with good organizational skills, attention to detail, and the ability to manage multiple tasks.

Candidates who can use Excel, Google Sheets, email, and CRM tools for daily sales activities.

Key Skills

Sales Coordination · Sales Support · Sales Operations · Lead Management · Client Coordination · Customer Follow-Up · Sales Administration · CRM Management · Data Entry · Sales Reporting · Quotation Preparation · Proposal Coordination · Email Communication · WhatsApp Communication · Microsoft Excel · Google Sheets · Lead Tracking · Pipeline Management · Appointment Scheduling · Business Development Support · IT Services · Digital Marketing · Website Development · Time Management · Communication Skills

Pay

₹20,000.00 - ₹40,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Ability to commute/relocate

Anand Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Work Location

In person