D2C E-commerce Executive

Hiring

D2C E-commerce Executive – DIGITEK

Company

DIGITEK

Job Title

D2C E-commerce Executive

Location

Ring Road Mall, Sector 3, Rohini, New Delhi – 110085

Experience

1–3 Years

Salary

Up to ₹4.5 LPA

Job Type

Full-time

Work Mode

Work from Office

Working Days

6 Days a Week

Job Description

DIGITEK is looking for a results-driven D2C E-commerce Executive to manage and grow its direct-to-consumer online sales. The ideal candidate should have hands-on experience in Shopify store management, performance marketing coordination, sales analytics, and conversion optimization.

Key Responsibilities

Manage daily Shopify store operations, including product listings, pricing, collections, discounts, coupons, and order processing.

Optimize product pages and improve the customer shopping experience to increase online sales and conversions.

Support Meta Ads and Google Ads campaigns to drive customer acquisition and revenue growth.

Monitor sales performance using Shopify Analytics and Google Analytics 4 (GA4).

Track key e-commerce metrics such as ROAS, cost per order, conversion rate, and average order value.

Identify checkout drop-offs and reduce Cash on Delivery (COD) cancellations and product returns.

Execute email and WhatsApp marketing campaigns, abandoned-cart recovery, and customer retention initiatives.

Coordinate order fulfilment, shipping, returns, and delivery-related issues using platforms such as Shiprocket.

Manage Shopify apps related to reviews, shipping, WhatsApp communication, and other e-commerce requirements.

Prepare regular reports on online sales, marketing campaign performance, customer acquisition, and store conversions.

Required Skills & Qualifications

1–3 years of experience in D2C e-commerce, preferably with a consumer products or electronics brand.

At least 1 year of hands-on experience with a D2C brand and online sales operations.

Practical knowledge of Shopify store management and e-commerce applications.

Basic working knowledge of Meta Ads and Google Ads.

Understanding of ROAS, cost per order, conversion rate, and average order value.

Experience with Shopify Analytics and Google Analytics 4 (GA4).

Knowledge of email marketing, WhatsApp campaigns, and abandoned-cart recovery.

Strong analytical, communication, coordination, and problem-solving skills.

Ability to independently manage daily e-commerce operations.

Preferred Candidate Profile

A proactive and data-driven professional who can independently manage Shopify operations, identify growth opportunities, improve online sales performance, and enhance the overall customer shopping experience.

Interested candidates can apply with their updated resume.

Pay

Up to ₹450,000.00 per year

Work Location

In person