Inside Sales Executive – Digital Marketing

Job Overview

We are looking for a confident and customer-focused Inside Sales Executive to connect with prospective clients, understand their business requirements, explain our digital marketing services, and convert qualified leads into paying customers.

This is an office-based sales role involving client communication through phone calls, WhatsApp, email, and other assigned channels. You will speak with potential clients, present suitable solutions, answer questions, follow up on interested prospects, and help generate new business for the company.

Our services include Google Ads, Meta Ads, SEO, website design and development, social media management, and other digital marketing solutions.

Freshers and experienced candidates are welcome to apply. Candidates with good communication skills, a positive attitude, and an interest in sales, telesales, or digital marketing are encouraged to apply.

Key Responsibilities1. Inside Sales & Client Communication

Contact prospective clients through phone calls, WhatsApp, email, and other assigned communication channels.

Initiate professional sales conversations and introduce relevant company services.

Understand client requirements, business goals, marketing needs, and expectations.

Identify potential opportunities for digital marketing and website development services.

Communicate clearly and professionally with business owners, decision-makers, and prospective customers.

Maintain a helpful, customer-focused approach throughout the sales process.

Digital Marketing Service Presentation

Explain services such as Google Ads, Meta Ads, SEO, social media management, website design, and website development.

Understand the basic benefits of each service and explain how it may support a client's business objectives.

Present company capabilities, relevant case studies, and suitable solutions.

Recommend services based on client requirements rather than using a generic sales pitch.

Answer basic questions about services, deliverables, and the next steps in the sales process.

Coordinate with internal teams when technical details or additional information are required.

Lead Follow-Up & Sales Conversion

Follow up consistently with interested prospects through calls, WhatsApp, and email.

Maintain communication with potential clients who need additional information or time to make a decision.

Understand client concerns and handle basic sales objections professionally.

Coordinate proposals, quotations, and further sales discussions.

Keep track of pending opportunities and take appropriate next steps.

Convert qualified leads into clients and contribute to business growth.

Sales Pipeline & CRM Management

Maintain accurate records of calls, conversations, follow-ups, lead status, and next actions.

Update CRM software, spreadsheets, or internal sales tracking systems.

Record important client requirements, objections, and discussions.

Organize follow-up schedules to ensure that interested prospects are contacted on time.

Track the progress of sales opportunities and report updates to the team.

Maintain clear records to support effective lead management and sales planning.

Internal Coordination

Coordinate with relevant internal teams after a prospect becomes a client.

Share client requirements, agreed service details, and relevant communication notes.

Help ensure a smooth transition from sales to service delivery.

Seek clarification from the appropriate team when clients raise questions requiring technical or operational input.

Experience Requirements

Freshers and experienced candidates can apply.

Relevant experience in any of the following areas will be preferred

Inside Sales

Telesales or Telemarketing

Digital Marketing Sales

IT Services Sales

Website Design and Development Sales

B2B Sales

Customer Relationship Management

Lead Generation and Sales Conversion

Freshers with good communication skills, confidence on phone calls, and a willingness to learn can apply.

Candidates who have worked in a digital marketing agency, IT company, web development company, or B2B service-based business will have an advantage.

Skills & Qualifications

Good verbal communication and professional telephone etiquette.

Confidence in speaking with prospective clients over calls.

Ability to understand client requirements and explain services clearly.

Strong follow-up, relationship-building, and organizational skills.

Ability to handle basic client questions and sales objections.

A customer-focused approach to sales conversations.

Willingness to learn about digital marketing services and their business benefits.

Ability to maintain accurate lead records and follow-up schedules.

Basic familiarity with WhatsApp, email, spreadsheets, or CRM tools.

A proactive attitude and interest in achieving sales targets.

Knowledge of SEO, Google Ads, Meta Ads, social media management, website design, and website development will be preferred.

Who Can Apply?

This opportunity is suitable for

Freshers looking to start a career in inside sales or telesales.

Candidates with experience in phone-based sales and lead conversion.

Digital marketing sales executives seeking an opportunity to work with a range of online marketing services.

Candidates from IT companies, digital marketing agencies, web development companies, or B2B service businesses.

Applicants who communicate confidently, enjoy speaking with people, and are comfortable following up with prospective customers.

Candidates who can explain services professionally and help prospects move toward a buying decision.

If you enjoy communicating with clients, understanding their needs, and turning sales conversations into business opportunities, we encourage you to apply.

Key Skills & Search Keywords

Inside Sales Executive · Telesales Executive · Digital Marketing Sales · Sales Executive · Telecalling Sales · B2B Sales · Lead Conversion · Client Communication · Lead Follow-Up · Sales Calls · WhatsApp Sales · Email Communication · Lead Management · Objection